Continental Safety Solutions

Conflict Management

Who Should Attend?

Employees who encounter interpersonal conflicts in the workplace and want to develop skills for
resolving them effectively

What is this training for?

Conflict management training provides employees with strategies to manage interpersonal
conflicts constructively, fostering a positive work environment and improving team dynamics

Learning Outcomes
Participants will learn

Understanding of different conflict resolution styles and when to use them

Active listening and empathy skills to de-escalate conflicts and foster understanding

Techniques for negotiating win-win solutions and reaching consensus

Strategies for managing emotions and maintaining professionalism during conflict situations

Questions or need assistance? Don't hesitate to contact us. We're committed to your success and are here to assist you every step of the way.

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